High-tech dashboards, driver assistants worry luxury car owners – #Hightech #dashboards #driver #assistants #worry #luxury #car #owners
DETROIT, Feb 9 (Reuters) – Tesla Inc (TSLA.O) and the well-known luxury car manufacturers disappoint consumers with advanced driver assistance technology and sophisticated infotainment systems. The difference in reliability scores between luxury brands and mass-market brands like Kia, JD Power’s Car It is the most extensive indicator in the 34 years of conducting the Reliability Study. In the latest survey published on Thursday, Tesla owners three years old, 2020 model would rank fifth from the bottom among 32 brands surveyed for problems with their vehicles. JD Power puts Tesla apart from other brands in the ranking because electric car the manufacturer does not provide him with complete access to information about the owners.
JD Power CEO Frank Hanley told Reuters that Tesla owners have complained about problems with the Autopilot driver assistance system and forward collision warning systems, as well as wind noise.
Other luxury brands also fared poorly. Mercedes-Benz, Porsche, Audi and Acura were among the underperforming brands across all brands.
Complaints about infotainment systems, such as problems with wireless Bluetooth phone connections, have reportedly dragged down scores from owners of several luxury brands. Luxury brands more advanced digital content and dashboard features offer Although they compete to do so, luxury car owners find faults with their infotainment systems at twice the rate as owners of mass-market brands, Hanley said.
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Toyota Motor Corp’s ( 7203.T ) Lexus brand was rated as the most trusted brand in the survey. Hyundai Motor Co’s (005380.KS) Genesis and Kia brands ranked second and third, respectively.
Reporting by Joseph White; Edited by Caitlin Webber
Our standards: Thomson Reuters Trust Principles.
2023-02-10 01:11:30
Source – reuters
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